Home Improvement Contractor Resource

Stop Losing Deals
to Credit Declines.

38% of American homeowners can't qualify with a prime lender. Most contractors never submit those declined applications to a second-look lender — and they leave real money on the table every month.

38% of homeowners have a
credit score below 680
42% of prime turndowns only —
ever submitted to a second lender
40% of prime declines can be
approved by a strong second-look lender
The Problem

Your Primary Lender Is Declining
More Customers Than You Realize

Lenders have tightened their underwriting criteria. That means more declined applications — and more sales you're walking away from when you don't have to.

38%

38% of all American homeowners have a credit score below 680 — the typical threshold for prime home improvement lenders. That's a massive portion of your market that your primary lender may be turning away without a second option.

58%

Only 58% of prime credit turndowns are ever submitted to a secondary subprime lender. That means 4 out of 10 declined applications are simply abandoned — expensive leads wasted with no follow-through.

40%

A strong subprime lender can approve up to 40% of a prime lender's turndowns. That's nearly half of your declined customers who could have been converted to a closed job with the right second-look partner in place.

$0

Zero dollars recovered from a declined application that's never submitted anywhere else. Every unsubmitted turndown is a complete loss — the lead cost, the appointment, the estimate, and the sale itself.

The Lender Landscape

Every Customer Fits a Tier.
You Need to Cover All of Them.

No single lender covers every credit profile. A complete lender stack means every application has somewhere to go — prime, near-prime, subprime, and promotional.

Prime
680+

Prime Credit Customers

Strong credit, fast approvals, lowest rates. Your primary lender should handle this tier. Soft-pull prequalification and streamlined process are table stakes here.

Near Prime
640–679

Near-Prime Customers

Slightly below prime threshold. Often declined by primary lenders despite being creditworthy. A near-prime lender captures deals your primary lender rejects unnecessarily.

Sub Prime
550–639

Subprime Customers

Credit challenges in their history but able to make monthly payments. A true second-look subprime lender — approving down to 550 — is where declined deals get rescued.

Promotional
Any

Promotional Products

Same-as-cash, deferred payments, rate buydowns. Promotional programs close deals that payment anxiety would otherwise kill — regardless of credit tier.

Building Your Stack

How to Choose the Right Lenders

Not all lenders are created equal. Evaluate each lender on these criteria before adding them to your stack.

Non-Negotiables — Every Lender Must Have These

  • Soft-pull prequalification — zero credit score impact on the customer during initial approval
  • Streamlined application process designed for sales staff in the home, not in an office
  • Contractor controls all customer communication — the lender never contacts your customer directly
  • Fast approval decisions — customers won't wait; you need real-time answers at the kitchen table
  • Immediate available credit amount so your salesperson knows exactly what they can sell on the spot

Prime Lender Strengths to Look For

  • Lowest available interest rates for qualified borrowers
  • Widest range of promotional products (same-as-cash, deferred payment, rate buydowns)
  • Highest available approval amounts to support upselling
  • Seamless digital application with instant decisioning

Second-Look Lender Strengths to Look For

  • Approves credit scores as low as 550 TransUnion — true subprime capability
  • Competitive same-as-cash and deferred SAC pricing despite lower credit thresholds
  • True second-look positioning — built to catch what primary lenders turn down
  • Partial approval capability — funds what the prime lender won't, bridges the gap
  • Last-look option for customers who have been declined by both prime and near-prime lenders
At a Glance

Lender Stack Comparison

Lender Type Credit Range Credit Pull Contractor Controls Comms Promotional Products Subprime Capable
Prime Lender 680+ Soft pull ✓ Yes ✓ Full range ✗ No
Near-Prime Lender 640–679 Soft pull ✓ Yes Limited Partial
Subprime / Second Look 550–639 Soft pull ✓ Yes SAC & Deferred ✓ Core strength
Promotional Specialist Any tier Soft pull ✓ Yes ✓ Primary focus Varies
Implementation

Three Ways to Run
a Multi-Lender Stack

How you manage multiple lenders matters as much as which lenders you choose. Here are your options — from simplest to most powerful.

🔑

Individual Lender Portals

Give your sales staff login credentials for each lender's portal and train them to submit applications manually across lenders.

  • No software cost
  • Direct lender relationship
  • Multiple logins per rep
  • Training burden on each lender
  • Human error in submission order
  • Inconsistent process in the field
🔄

Consumer Marketplace

A platform that presents every available financing option to the customer side by side — the customer reviews the offers and chooses the one that fits them best.

  • One login for your sales team
  • Consistent in-home process
  • Faster decisions for the customer
  • Platform fee (typically per-funded deal)
  • Consumer may pick an option with high cost for contractor
  • May not include your preferred lenders

True Waterfall Stack

The gold standard. Submits to Lender 1 automatically, moves to Lender 2 only on a decline, then Lender 3 — in your chosen priority order.

  • Protects customer credit (no re-pulls)
  • You control lender sequence
  • Fully automatic — no rep decision-making
  • Maximum approval rate per application
  • Single seamless in-home experience
  • Captures near-prime and subprime automatically

How a True Waterfall Works

1

Customer Applies

Soft pull only. No credit score impact. Rep submits a single application at the kitchen table.

2

Lender 1 Reviews

Your prime lender gets first look. If approved, done. If declined, the system moves automatically — no rep action needed.

3

Lender 2 Reviews

Near-prime or second-look lender receives the application instantly. Higher chance of approval for credit-challenged customers.

4

Lender 3 (Last Look)

Subprime lender reviews any remaining declines. Approves down to 550 credit scores that others can't touch.

5

You Close the Deal

You control the conversation. You deliver the approval. You close the job — and nothing slips through the cracks.

Get in Touch

Ready to Build Your Lender Stack?

Tell us about your business and we'll help you identify the right lender combination to maximize your approval rate.

Stop Walking Away From Declined Applications

Most home improvement contractors are running a single lender and walking away from 40% of their declined applications. The math is simple: if a subprime lender can approve just 2 more deals a month for you at an average ticket of $8,000, that's $192,000 in additional revenue every year.

We work with contractors across the Midwest and Southeast to identify the right lender stack for their specific market, trade, and customer profile. Reach out — we'll walk through your current setup at no cost and no obligation.

🏢
Serving Midwest & Southeast Contractors
📋
No cost consultation — 15 minutes

Request a Free Lender Stack Consultation